Outreach patient access demo user1@email.net : Walter MELON : Next assessment is due on dd.Mon.yyyy [today + 2d] user2@email.net : Justin CASE : A pack was sent on 21.May.2015 [xx days ago] but has not been received. user3@email.net : Orsen CART : A pack was received on 12.May.2015 and initial results indicate that no urgent action is required. user4@email.net : Hazel NUTT : A pack was received on 13.May.2015 and laboratory tests have been initiated. user5@email.net : Sandy SHORE : A pack was sent on dd.Mon.yyyy [3 days ago] user6@email.net : Rose PETAL : Return to clinic