Outreach patient access demo ============================ * user1@email.net : Walter MELON : Next assessment is due on dd.Mon.yyyy [today + 2d] * user2@email.net : Justin CASE : A pack was sent on 21.May.2015 [xx days ago] but has not been received. * user3@email.net : Orsen CART : A pack was received on 12.May.2015 and initial results indicate that no urgent action is required. * user4@email.net : Hazel NUTT : A pack was received on 13.May.2015 and laboratory tests have been initiated. * user5@email.net : Sandy SHORE : A pack was sent on dd.Mon.yyyy [3 days ago] * user6@email.net : Rose PETAL : Return to clinic Pack status rules: IF request_status = complete IF pack_due >= today Next assessment is due on <date> ELSIF pack_sent < today; A pack was sent on <date> [<days> ago] IF > 7 days but has not been received. Please call us to discuss. ELSIF pack_due AND NOT pack_sent Pack was due for dispatch on <date> but has not been sent. Please call us to discuss. ELSE # ? no pack_due date ? <outcome eg return-to-clinic> ELSIF flow AND outreach data A pack was received on <date> and initial results indicate that no urgent action is required. It may take three weeks to obtain all the laboratory test results but we will contact your GP if there are any issues. ELSIF request_status = new, screened or reported A pack was received on <date> and laboratory tests have been initiated. ELSE ** UNKNOWN RECORD STATUS - CHECK DETAILS **